Power Communication > Program 1: Communicate!

Communicate! is offered for horizontal or vertical slices of an organization. We work on both group and individual communication approaches and benefits. The program takes 8 hours. There are 15 to 20 participants. Ongoing coaching is available if needed.

We demonstrate that most day- to- day communications are not guided by principles, but by habits, generalities and unconscious conformities. Knowing this, participants assess themselves privately and then in groups and discover how “smart speaking” produces significantly better performance, more satisfaction and less stress.

Early in the day we insert a surprise business situation where the requirement is to communicate instructions to others in a way that provokes smart and decisive action. The “audience” demands clarification and as participants take turns, they discover the difficulties in making things happen through words.

Participants learn and practice four powerful rules for communicating.
Communications principles for meetings, briefings, and one on one interactions are defined. Role plays strengthen the learning. Peer coaching is used to give feedback.

Participants learn how "killer communications" and habitual thoughtlessness and often-unconscious negativity, sabotages results, and can poison a working environment and relationships. The use of questions and deeper inquiries to dissolve this are taught.

An optional second day, with deeper practice of what was learned and with reinforcement is available for later scheduling if desired.